ABCs of Supervising

ABCs of Supervising

You know that moment when you realize you're no longer just responsible for your own work, but suddenly you're accountable for everyone else's too? Maybe you were the top performer on the team, and now management has handed you the keys to supervising your former peers. Or perhaps you've been thrown into a supervisory role with zero training and you're feeling like you're making it up as you go along. Trust me, you're not alone in this.

The transition from individual contributor to supervisor is one of the trickiest career moves you'll make. One day you're worried about hitting your own targets, and the next you're dealing with personality conflicts, performance issues, and trying to motivate people who might not want to be motivated. It's like they gave you a completely different job but forgot to give you the manual.

Here's what I've learned from working with hundreds of new supervisors over the years: the skills that made you great at your job aren't necessarily the same skills that will make you great at supervising others. You need a whole new toolkit, and that's exactly what this program is designed to give you.

We're going to tackle the real stuff you deal with every day. Like how do you have that awkward conversation with someone who's consistently late? What do you do when two team members can't stand each other but need to work together? How do you motivate someone who's clearly checked out? And perhaps most importantly, how do you maintain relationships with people who used to be your equals but now report to you?

This isn't about theory or textbook scenarios. We'll work through actual situations you're likely facing right now. You'll learn how to delegate without feeling guilty, how to give feedback that actually sticks, and how to build the kind of team culture where people want to do their best work. We'll also cover the legal stuff you need to know, because nothing ruins your day like an HR issue you didn't see coming.

What You'll Learn

You'll walk away knowing how to conduct productive one-on-ones that your team actually looks forward to. You'll understand the difference between managing tasks and leading people, and when to use each approach. We'll show you how to handle difficult conversations without avoiding them for weeks, and you'll learn practical techniques for motivating different personality types.

You'll also get clear on your role boundaries - what's your job versus what belongs to HR or senior management. Plus, you'll develop a personal supervision style that feels authentic to you, not like you're trying to be someone else.

The Bottom Line

By the end of this training, you'll have the confidence to step into your supervisory role without feeling like you're winging it. You'll have practical tools you can use immediately, real strategies for common challenges, and a clearer understanding of what good supervision actually looks like. Most importantly, you'll stop second-guessing every decision and start feeling like the capable leader your team needs.

Available in Melbourne, with comprehensive supervisory training options and flexible scheduling to fit your busy work life.